Increase engagement, drive customer advocacy and stickiness that boosts retention and the bottom line.
A handy guide of all the major things you need to know as you embark on your community management plans.
A 9 steps plan to build and grow your online community.
Learn some potential returns you can track and communicate.
From ‘if we build it, they will come’ to ‘treating it like traditional publishing’.
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Having your own branded community creates an engaged audience that aligns with your target market. This makes it easier to sell to your market, involves customers in the product development process, and develops significant brand loyalty.
Online communities leverage the power of peer-to-peer connections, where customers can recommend the brand in the course of a conversation. It provides added social proof, with 90% of people saying they are much more likely to trust a brand recommended by others.
Having access to community experts can add value beyond selling a product or service. This can differentiate your brand from competitors and increase the lifetime value of a customer as they return time and time again for your services.
Out-of-the-box and custom features. Plus...
Mirror your brand design by applying your fonts and colors or apply a custom theme.
Set-up in hours and launch in weeks, with out-of-the-box software.
Simple, configurable functions and features to create a thriving community.
We'll get to know you and you'll get to know us, so our support will always be specific to your needs.
