Springer Nature
Informa
OECD
Ellen Macarthur Foundation
Sova
Elsevier

Features that change the way you engage with your audience

Zapnito is fully equipped with engagement rooms, courses, video panels and much more

Fast community building

Your community, your way. Tailor content, rooms, discussions, courses, and video panels to quickly build and retain customers. With our customization options, you can highlight the best aspects of your brand

Expert-driven engagement

Deliver value and cut through the noise of public forums and social media. Content management, networking, courses, and event features make it easy to engage and retain members

Community analytics

Chart your success and growth with built-in, real-time analytics that make it simple to glean insights from your community, build personalisation and identify the people and content that are driving engagement

Exclusive community experiences

When it comes to engaging with your community, your members will be spoiled for choice, with options ranging from beautiful multimedia content to video panels and online events

It's time to rethink community

Meet the future with an expert community that will allow your business to engage, retain and grow your customers.

Engagement

Customer portals that engage customers throughout their journey, deliver education, nurture interest and reward advocates

Retention

Build more meaningful and lasting relationships with customers, deliver support at scale, AND driving greater loyalty to your brand

Growth

Develop an evergreen growth strategy that will help you reduce customer acquisition cost (CAC) and increase lifetime value (LTV)

Integrate with the apps your people use

Connect your tech to create the seamless brand experience you always envisioned, and members increasingly expect

Zapnito success stories

Leading B2B businesses rely on Zapnito to drive consistent engagement, greater customer satisfaction, higher retention, and more

Capterra Rating - 4.6
“The community was a way of creating an additional call to action that would allow us to widen our community of people who could come in, get to know us and establish a relationship. It created a real anchor point for the business.”

Claire Rahmatallah

Director of Marketing, Sova

“Since Propolis, no one has left the business, which has completely saved me. From a productivity standpoint i’m now hitting 100%.”

A propolis customer

Director of Marketing

“It’s been an exciting first year watching the number of users grow and the platform software develop. We’re pleased to have exceeded our targets and are looking forward to developing the Network further in our second year.”

Carolyn Elliss

Communications and Projects Manager, FEBS

“Works out of the box. It is a CRM and a CMS and an analytics engine all rolled into one. It has enabled us to offer a digital space where we may be able to build an engaged community 365/24/7.”

Toby Green

Former Chief Operating Officer, OECD

“Zapnito is more than just a tech provider. They have become valued contributors to our product innovation thinking and continue to find exciting new ways for us to deploy their products to better serve our customers and meet our business goals.”

Steven Inchcoombe

Chief Publishing Officer & Board Member, Springer Nature

“The community approach is a brilliant way to foster relationships at a more strategic value and demonstrate your own thought leadership.”

Claire Rahmatallah

Director of Marketing, Sova

See Zapnito in action

All the tools you need to fully engage with your audience.

Easy-to-use interface

Simple, configurable functions and features to create a thriving community.

Fast implementation

Set-up in hours and launch in weeks, with out-of-the-box software.

World-class support

We'll get to know you and you'll get to know us, so our support will always be specific to your needs.